Summary
Welcome to ProProductsSales.com.
We understand that your trust is our most important asset. We are committed
to the protection and proper
use of your personal information. We are further committed to maintaining
an understanding of the products and services you find to be most
valuable. We respect your privacy and take great care to safeguard
information in our possession. Here is a quick summary of what is
included in our Security Statement and Privacy
Policy.
Security Statement: An overview of the safeguards
in place to protect your information.
Privacy Policy
I. Information We Collect: A description
of the personally identifiable and non-personally identifiable information
we collect on customers
and where we collect it.
II. Information Sharing: Our policies around sharing customer information
(personally identifiable & non-personally identifiable) with
our affiliates and third parties.
III. Opting Out of Information Sharing: If you prefer, you may request
that we not share your personally identifiable information with third
parties.
IV. Confidentiality and Security: How we protect the confidentiality
and security of your personally identifiable information.
V. Children’s Online Privacy: ProProductsSales.com will never
knowingly request or collect information from any person under 13
years of age
without prior verifiable parental consent.
Credit Card Security: How
we protect your credit card information and alternate ways of placing
an order with us.
The Use of Cookies: Explanation of what cookies
are and how they help us enhance your shopping experience. Also includes
details on
how to
enable cookies on your browser.
ProProductsSales.com Security Statement
Protecting
customer information is a priority for ProProductsSales.com. To guard
your information, our website uses Secure Sockets Layer
(SSL). SSL encrypts your credit card number, name and address, so
only ProProductsSales.com
is able to decode your information.
To be sure your connection is
secure, look at the bottom status bar of your browser window. If you
see an unbroken key or a closed lock
(depending on your browser) the SSL is active and your information
is secure. Most browsers offer additional security alerts, as well.
Some
versions of browsers and some firewalls (local network security) don't
permit communication even though the server is secure. If,
for some reason, you are unable to connect to our secure server,
or you
prefer to purchase via telephone, please call us toll free at 1.800.464.2443.
With
regard to overall security, we always use industry standard encryption
technologies when transferring and receiving data exchanged
with our
website. The facilities that house our servers are physically secured
to protect against the loss, misuse or alteration of all data and
information collected. In addition, our SSL transactions have been
tested by a
third party auditor.
THE ABOVE POLICY APPLIES TO INFORMATION
TRANSMITTED TO US USING THIS WEBSITE. PLEASE NOTE THAT E-MAIL IS NOT
ENCRYPTED AND IS NOT CONSIDERED
A SECURE MEANS OF TRANSMITTING CREDIT CARD INFORMATION.
If you have
questions or concerns regarding this statement, please e-mail us at info@ProProductsSales.com
ProProductsSales.com
Privacy Policy
Pro Products Sales understands your trust in us is
our most important asset. In order
to preserve
that trust, we want you to understand our information practices
and your rights to ask us not to share certain information about
you.
Please see below for details.
I. Information We Collect
The information you supply
when making a Pro Products Sales on-line or phone/fax purchase is added
to our customer database. You may opt-in to receive
periodic
mailings from us about products and services, discounts, special
promotions or upcoming events. If you do not want to receive such
mailings from
us, please call 1.800.464.2443, e-mail us at info@ProProductsSales.com,
or send us a letter with your request to: Pro Products Sales,
P.O. Box 1340, Lake Stevens, WA 98258.
No matter how you order
with us (mail, phone, fax or on-line) we will not rent, sell or
exchange your e-mail address.
In some instances, we use third party companies
to help provide our products and services to you, to assist us in managing
customer
information,
and to communicate with you. Some of these companies are given
access to some of the information you provide to us. These companies
are
contractually restricted from using your information in any manner
other than in
helping us to provide you with the products and services available
from ProProductsSales.com.
We collect personally identifiable information
when you subscribe to E-mail Updates (new product announcements/specials),
register on our website,
request
a brochure/prices list or place an order with us. This information
may be shared with members of the Pro Products Sales family of companies
(our "affiliates")
and a select few others ("third parties").
"Personally identifiable information" is nonpublic
information about you that is personally identifiable. For example, personally
identifiable information includes your mailing address and credit
card information.
We may collect personally identifiable information
from the following
sources:
- Information we receive from you when purchasing, registering,
requesting a catalog, submitting a request or subscribing to e-mail
on our
website and communications with you, or through our affiliates;
- Information
about your transactions with us, our affiliates, or others;
- Information we receive from consumer reporting agencies or other
third parties, such as demographic firms in marketing programs, and
- We collect information through "cookies" (bits of electronic
information that a website can transfer to your computer's hard
drive in order to facilitate online transactions). This information
is
stored in a safe and secure database. Cookies are necessary to
improve your
shopping experience. When you visit ProProductsSales.com, your
cookie helps us keep track of your order as you shop at our website.
For
additional information on Cookies, please click here.
We also collect non-personally identifiable information about
you (such as where you visited on our website and what products
you
purchased). We may share this information with third parties
that provide services
to us or on our behalf, including marketing and other services.
These companies are contractually restricted from using your
information in any manner other than in helping us to provide
you with the
products
and services available from ProProductsSales.com.
Like most standard
website servers we use log files. They include internet protocol (IP)
addresses, browser type, internet service
provider (ISP),
referring/exit pages, platform type, date/time stamp, and number
of clicks to analyze trends, administer the website, track user’s
movement in the aggregate, and gather broad demographic information
for aggregate use. IP addresses, etc. are not linked to personally
identifiable information. We may use a third party to help analyze
our log files. These companies are contractually restricted from
using your information in any manner other than in helping us
to provide
you with the products and services available from ProProductsSales.com.
II.
Information Sharing
A. Information We May Share With Our Affiliates
We may share with our affiliates all of the information that
we collect to conduct our business, to provide our customers
with
the best possible
products and services, and for other purposes. The affiliates
with which we may share information include:
1. Additional Retail
and Financial Affiliates - Financial affiliates and their divisions,
such as ProProductsSales stores, ProProductsSales
Rack stores and ProProductsSales Fsb.
2. Service Affiliates -
Affiliates that provide services to us or on our behalf, such as
marketing, customer service or data
processing. These companies are contractually restricted
from using your information
in any manner other than in helping us to provide you with
the products
and services available from ProProductsSales.com.
B. Information
We May Share With Third Parties
Directly or through our affiliates, we may share personally identifiable
information with third parties as follows:
1. Service Providers
- We may share all personally identifiable information that we collect
with third parties that provide services
to us or
on our behalf, including marketing and other services. These
companies are contractually restricted from using your information
in any
manner other than in helping us to provide you with the products
and services
available from ProProductsSales.com.
2. Other Third Parties - We may share all personally identifiable
information that we collect with other third parties in addition
to those mentioned
above in Section II. B. These other third parties are companies;
such as catalog sales companies, which may offer you their
products or services
that we believe, may interest you.
III. Opting Out of Information
Sharing
You can request that we not share certain information about
you ("opt
out") as follows:
Third Party Sharing Opt Out: If you prefer
that we not share personally identifiable information about
you with the third
parties described
above in Section II.B.2, you can opt out of this sharing by
calling us toll-free at 1.800.464.2443, or you may write to
us at Pro Products Sales,
P.O. Box 1340, Lake Stevens, WA 98258, and state that
you opt out of third party sharing. Please note that such requests
may take
up to
six to eight weeks to become effective.
IV. Confidentiality
and Security
We restrict our employees' access to personally
identifiable information about you to those individuals who need to know
that information
to conduct our business. In addition, we maintain physical,
electronic and procedural safeguards that comply with federal
standards
to protect the confidentiality and security of personally identifiable
information.
V. Children’s Privacy
ProProductsSales.com will never knowingly
request or collect personal information from any person under 13 years
of age
without prior
verifiable parental
consent.
If we become aware that an individual is under the
age of 13 and has submitted any information to ProProductsSales.com for
any purpose
without
prior verifiable parental consent, then we will delete his
or her information from our files.
VI. Additional Information
This policy replaces all previous disclosures we may have provided
you about our information practices. We reserve the right to
change this policy, and to apply any changes to information
previously collected, as permitted by law. If our information
practices
change
in the future,
we will notify you by posting the policy changes on our website.
Except
as expressly noted, this policy relates only to personally identifiable
information and does not affect our information
practices with respect
to other information.
The examples contained in this Privacy
Policy are illustrations only, and are not intended to be exhaustive.
Third
Party Websites
For your convenience, ProProductsSales.com may link to
unaffiliated third party websites. This privacy policy does not apply
to
unaffiliated third party websites.
Credit Card Security
If you're not quite comfortable shopping online,
or would prefer to make your purchase via telephone, just give us a call
at
1.800.464.2443. Our Customer Service representatives are standing
by Monday through Friday, 8:00AM to 5:00PM PST. They'll be
happy to take your ProProductsSales.com order right over the phone.
Protecting
customer information is a priority for ProProductsSales.com. To guard
your information, our website uses Secure Sockets
Layer (SSL). SSL encrypts your credit card number, name and
address,
so only ProProductsSales.com
is able to decode your information.
To be sure your connection
is secure, look at the bottom status bar of your browser window. If you
see an unbroken key or a
closed lock
(depending on your browser) the SSL is active and your information
is secure. Most browsers offer additional security alerts,
as well.
Some versions of browsers and some firewalls (local network
security) don't permit communication even though the server
is secure.
If, for some reason, you are unable to connect to our secure
server,
or you
prefer to purchase via telephone, please call us toll free
at 1.800.464.2443.
With regard to overall security, we always
use industry standard encryption technologies when transferring and
receiving data
exchanged with our
website. The facilities that house our servers are physically
secured to protect against the loss, misuse or alteration of
all data and
information collected.
Protecting the safety of your credit
card information is important to us.
The Use of Cookies
A cookie is a small data file that websites often
store on your computer's hard drive when you visit their websites. A
cookie
may contain information
(such as a unique user ID) that is used to track the pages
of the websites you've visited. This information is stored
in a
safe and
secure database.
We use cookies in order to improve your shopping
experience. When you visit ProProductsSales.com, your cookie helps us
keep
track
of your
order as you shop at our website. If you have saved your information
with
us, your cookie allows us to recognize you when you return
to our website and provides you with access to your account
information.
If you saved
your information with or order from us, we also use cookies
to monitor and maintain information about your use of our website.
If you have
not saved your information with or ordered from us, we may
monitor
and maintain information about your use of our website in a
manner that does not identify you. In either case, this information
helps
us serve you better by improving our website design, as well
as our products, services and promotions.
We also may use cookies to track and maintain the identity
of the website you visited immediately prior to ours to further
improve
our website
design and to fulfill contracts with our business partners.
We
do not otherwise track any information about your use of other
websites.
You can refuse cookies by turning them off in your
browser. If you turn off cookies, though, we will not be able
to track your
order
or enable you to make a purchase from our website. Nor will
we be able
to recognize you as a signed up user to allow you access to
your account information.
A note to our customers using Internet
Explorer 6.0
If you are shopping on ProProductsSales.com using Internet
Explorer 6.0 and are having difficulty accessing the website,
please
check your privacy
settings in your browser and set them to "Medium".
If you do not wish to change your privacy settings to "Medium" and
you are currently using the "Medium High" or "High" settings,
you may choose to override your current cookie handling practices
for individual websites that you specify. Please click
here for instructions. As always, you can place your order by phone
at
1.800.464.2443.
How to enable cookies on your browser for:
AOL 8.0, Internet Explorer
5.0
Go to "My Computer."
Select "Control Panel."
Select "Internet Options."
Select the "Security" tab.
Click "Custom Level."
Under "Allow cookies that are stored on your computer," click "Enable."
Click "OK."
AOL 8.0, Internet Explorer 6.0
Go to "My Computer."
Select "Control Panel."
Select "Internet Options."
Select the "Privacy" tab.
Set the Privacy Slider to "Medium."
Click "OK."
AOL 5.0
Select "Preferences."
Click on "WWW."
Select the "Security" tab.
Click on "Custom Level."
Scroll down to "Cookies" and select "Enable."
Internet
Explorer 5.0 for PC
Select "Internet Options" from the "Tools" menu.
Click the "Security" tab.
Click "Custom Level" at the bottom of the window.
Scroll down to "Cookies"
Under "Allow cookies that are stored on your computer," click "Enable."
Click "OK."
Internet Explorer 5.0 for Mac OS9
Select "Preferences" from the "Edit" menu.
Select "Receiving Files."
Select "Cookies."
Select the option "Never ask" under "When receiving
cookies."
Click "OK."
Internet Explorer 5.0 for MAC OS10
Select "Preferences" from the "Explorer" menu.
Select "Receiving Files."
Select "Cookies."
Select the option "Never ask" under "When receiving
cookies."
Click "OK."
Internet Explorer 6.0 for PC
To change your privacy settings to medium:
Select "Internet Options" from the "Tools" menu.
Click the "Privacy" tab.
Set the slider to "Medium."
Click "OK."
To override your current cookie handling practices for individual
websites:
Select "Internet Options" from the "Tools" menu.
Click the "Edit" button in the "Override cookie handling
for individual websites" section.
This will open the "Per Site Privacy Actions" dialogue
box.
Type www.ProProductsSales.com in the "Address of Website" box and
click the "Allow" button.
Click the "OK" button, then close the "Per Site Privacy
Actions" dialogue box.
Click the "OK" button to close the "Internet Options" dialogue
box and apply your
changes.
Netscape Navigator/Communicator:
Select "Preferences" from the "Edit" menu.
Select "Advanced" from the left-hand menu.
Select "Accept All Cookies."
Click "OK." |
