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Frequently Asked Questions


  Frequently Asked Questions


How can I track the status of my order?

To track the status of your order simply log in to your account (fig. 1 and 1a).

Fig. 1 and 1a

Click on "Account Info" in the menu bar (fig. 2) at the top right hand corner of the page (right under the Quick Find box). On the Account Info screen click on the "Account History" button (fig. 2a).

Fig. 2 and 2a

There you will find the order(s) that you placed in the past (fig. 3 and 3a). Select the order you would like to track by clicking on "View Order". If you would like to print the order invoice click on "Invoice". You will be able to click on the "Invoice" link from the order detail page as well. Click here to see a screen shot image of the invoice page.

Fig. 3 and 3a

If you can't find the information that you are looking for feel free to contact us via e-mail, phone or fax.


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