Question:
Does my computer need to accept cookies to shop on ProProductsSales.com?

Answer:
Our current technology platform requires that your browser be set to accept cookies to access certain features.
Cookies are small bits of information that are sent by a website to be stored in your web browser, so that the cookie can later be read back from your browser the next time you return to that website. The cookie is saved as a text file in the browser's directory and is stored in RAM while the browser is running. Also, the cookie may be stored on the computer's hard drive once you leave the website.

ProProductsSales.com is committed to continually improving our visitor's experience with our website. Cookies are currently the only way to effectively identify a unique anonymous visitor and understand how they navigate our website.
An anonymous visitor to our site remains anonymous in all cases. We do not attempt to identify visitors if they do not voluntarily register on our website or place an order. Cookies cannot be used to retrieve personal data from your hard drive, install a virus, get your e-mail address, or obtain any information about who you are.

We only use the information that we gather from the use of cookies to understand usage patterns, offer personalized features, or to isolate problems experienced by visitors to our website. We do not use cookies for any other purpose.

The use of cookies is a standard Internet practice and most major websites use them.
Specifically, ProProductsSales.com cookies allow us to tore and retrieve items in your Shopping Cart placed there at a prior visit.

The Use of Cookies
A cookie is a small data file that websites often store on your computer's hard drive when you visit their websites. A cookie may contain information (such as a unique user ID) that is used to track the pages of the websites you've visited. This information is stored in a safe and secure database.

We use cookies in order to improve your shopping experience. When you visit ProProductsSales.com, your cookie helps us keep track of your order as you shop at our website. If you have saved your information with us, your cookie allows us to recognize you when you return to our website and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our website. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you. In either case, this information helps us serve you better by improving our website design, as well as our products, services and promotions.
We also may use cookies to track and maintain the identity of the website you visited immediately prior to ours to further improve our website design and to fulfill contracts with our business partners. We do not otherwise track any information about your use of other websites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our website. Nor will we be able to recognize you as a signed up user to allow you access to your account information.

A note to our customers using Internet Explorer 6.0
If you are shopping on ProProductsSales.com using Internet Explorer 6.0 and are having difficulty accessing the website, please check your privacy settings in your browser and set them to "Medium". If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual websites that you specify. Please click here for instructions. As always, you can place your order by phone at 1.800.464.2443.

How to enable cookies on your browser for:

AOL 8.0, Internet Explorer 5.0
Go to "My Computer."
Select "Control Panel."
Select "Internet Options."
Select the "Security" tab.
Click "Custom Level."
Under "Allow cookies that are stored on your computer," click "Enable."
Click "OK."

AOL 8.0, Internet Explorer 6.0
Go to "My Computer."
Select "Control Panel."
Select "Internet Options."
Select the "Privacy" tab.
Set the Privacy Slider to "Medium."
Click "OK."

AOL 5.0
Select "Preferences."
Click on "WWW."
Select the "Security" tab.
Click on "Custom Level."
Scroll down to "Cookies" and select "Enable."

Internet Explorer 5.0 for PC
Select "Internet Options" from the "Tools" menu.
Click the "Security" tab.
Click "Custom Level" at the bottom of the window.
Scroll down to "Cookies"
Under "Allow cookies that are stored on your computer," click "Enable."
Click "OK."

Internet Explorer 5.0 for Mac OS9
Select "Preferences" from the "Edit" menu.
Select "Receiving Files."
Select "Cookies."
Select the option "Never ask" under "When receiving cookies."
Click "OK."

Internet Explorer 5.0 for MAC OS10
Select "Preferences" from the "Explorer" menu.
Select "Receiving Files."
Select "Cookies."
Select the option "Never ask" under "When receiving cookies."
Click "OK."

Internet Explorer 6.0 for PC
To change your privacy settings to medium:
Select "Internet Options" from the "Tools" menu.
Click the "Privacy" tab.
Set the slider to "Medium."
Click "OK."

To override your current cookie handling practices for individual websites:
Select "Internet Options" from the "Tools" menu.
Click the "Edit" button in the "Override cookie handling for individual websites" section.
This will open the "Per Site Privacy Actions" dialogue box.
Type www.ProProductsSales.com in the "Address of Website" box and click the "Allow" button.
Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box.
Click the "OK" button to close the "Internet Options" dialogue box and apply your changes.

Netscape Navigator/Communicator:
Select "Preferences" from the "Edit" menu.
Select "Advanced" from the left-hand menu.
Select "Accept All Cookies."
Click "OK."

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