Question:
How can I track the status of my order? Answer:
To track the status of your order simply log in to your account (fig.
1 and 1a).

Click on "Account Info" in the menu bar
(fig. 2) at the top right hand corner of the page (right under
the Quick Find box). On
the Account
Info screen click on the "Account History" button (fig.
2a).

There you will find the order(s) that you placed in the past (fig.
3 and 3a). Select the order you would like to track by clicking on
"View Order". If you would like to print the order invoice
click on "Invoice". You will be able to click on the "Invoice" link
from the order detail page as well. Click
here to see a screen shot image of the invoice page.

If you can't find
the information that you are looking for feel free to contact
us via e-mail, phone or fax.
Click here to return to the FAQ page
|